Aligning Strategy with the Operating Model Jun 25, 2024 Strategy Senaryo Services Ltd, Austin Merrett Connecting a strategic plan with an operating model and planning its transformation involves several key steps. This process is fundamental to the success of operating model transformation and deliver... Austin Merrett Governance Operating Model Strategy Read more
Scoping an operating model Transformation Jun 5, 2024 Scope Senaryo Services Ltd, Austin Merrett Scoping an operating model transformation. When scoping an operating model transformation, it's essential to consider standards like the Operating Model Design Development and Management Standard ( N... Austin Merrett Operating Model Scope Read more
Governance Dec 22, 2023 Govern Senaryo Services Ltd, Austin Merrett Governance refers to the framework of rules, practices, and processes by which an organisation is directed and controlled. It involves balancing the interests of a company's many stakeholders, such as... Austin Merrett Governance Operating Model Read more
Revolutionising Customer Experience in Retail Banking: Oct 31, 2019 Scope Senaryo Services Ltd, Austin Merrett In the fast-evolving landscape of retail banking, customer experience has become a pivotal battleground. For decades, traditional banks operated within an established framework, often burdened by cumb... Austin Merrett Financial Services Operating Model Process Re-engineering Scope Read more
Unlocking Orphan Assets: Mar 31, 2009 Govern Senaryo Services Ltd, Austin Merrett In the intricate world of insurance, the term "orphan assets" refers to funds that have become unclaimed due to the death of policyholders. These assets, while technically within the grasp of insuranc... Austin Merrett Customer Journey Operating Model Read more
