Microsoft's Shift from Product-Driven to Service-Driven Mar 15, 2024 Strategy Senaryo Services Ltd, Don Phillips Over the past decade, Microsoft has transitioned from a product-driven to a service-driven operating model. This strategic shift has enabled the company to adapt to changing market dynamics, foster in... Don Phillips Hi-Tech Operating Model Strategy Transition Read more
How Amazon's Operating Model Transformed the Book Industry and Beyond Jan 15, 2024 Strategy Senaryo Services Ltd, Steve Sanders Amazon’s rise from an online bookstore to a global e-commerce giant is a testament to its innovative operating model. As someone fascinated by strategic business transformations, I find Amazon’s journ... Don Phillips Hi-Tech Operating Model Retail Strategy Read more
Transforming Customer Experience and the Selling Cost base. Nov 3, 2003 Transition Senaryo Services Ltd, Don Phillips * * In a groundbreaking program across Europe, the Middle East, and Africa (EMEA), the 'Teleweb' initiative has achieved remarkable results by rationalising contact centers and introducing an innovati... Don Phillips Hi-Tech News Operating Model Strategy Read more
Revolutionising Sales Operations: Nov 2, 2001 Scope Senaryo Services Ltd, Don Phillips In the dynamic landscape of UK&I sales operations, improving efficiency is essential to meet ambitious growth targets. Our LEAP initiative focused on integrating applications and training teams to man... Don Phillips Hi-Tech News Operating Model Scope Read more
